Facebook Ads Customer Service - Campaign Launch, Audit, Management

How Facebook Ads Customer Service Works

1. Determining the goal

   First, you need to decide what service fits your business project better. The Facebook ads customer service is an umbrella term for two different packages that are related to Facebook. The first package is all about Facebook ad account audit. It is a #1 service if you want to get deep insights into your Facebook page performance. The second package is aimed at launching professional Facebook ads campaigns. The final goal of this package is to make sure that you have a fully-packed Facebook business page with up to 3 captivation ads campaigns at your hand.

2. Drawing up a Facebook ads optimization plan

   After that, to understand the peculiarities of your Facebook page activity, we will ask you to answer a couple of questions: 1) Have you ever created Facebook / Instagram ads? 2) What is the primary purpose of your Facebook ads optimization (increase followers’ base, bring people to your website, retarget your website audience)? 3) Can you describe your target audience (profession, age, country of origin, place of residence, etc.)? 4) Do you want to run your ads on Facebook only, or Instagram too? 5) What is your monthly/daily budget for ads?

3. Providing technical details

   Then, to enjoy the Facebook ads management service from MotoCMS, you need to have a business Facebook page. To start the audit or launch ads campaigns, we will ask for your Facebook page URL, your Instagram profile URL, and a website URL (if applicable). After that, you will be asked to add Employee access for our manager Julia Blake ([email protected]). To do so, first, you need to navigate to Business Settings -> People in your Facebook business account. Next, add Julia as Facebook Page Advertiser to the page you would like to improve/analyze.

4. Facebook Ads Customer Service in action

   After that, based on the activity of your Facebook page, its current target audience and conversion rate, we develop practical recommendations and ads sets (both content and imagery).

5. Client approval phase

   Then, we will send you the document describing all the necessary Facebook optimization ideas in detail. For Facebook Ads Audit and Optimization plan, this is a final phase. For Facebook Ad Campaign Launch, there are two more phases described below.

6. Implementing Facebook optimization ideas

   If you choose Facebook Ads Management Service, you can rely on our SMM team to launch the developed ads campaigns. The service includes ads copywriting & images.

7. Conversion tracking & statistics

   Finally, once all the campaigns are launched successfully, our seasoned consultants will track the progress of your Facebook conversion rate. Also, we will provide you with the statistical analysis of how well your target audience has responded to the launched campaigns.