4 Tools To Help You Streamline Online Business After a Period of Fast Growth
While many online businesses are designed to grow and scale, and many online business owners are excited and happy to see some real growth in their business, it can come at a real cost for business owners. Often, when your business grows extremely quickly, it will quickly out scale your normal methods of operation. There are too many orders to fill out, too many calls to make, and too much for your overworked team and systems to keep track of. Whether you are experiencing the chaos of very fast online growth or you simply want to anticipate and prepare for a period of fast growth in your company, here are some amazing online tools that will allow your business to both grow and streamline online business whenever you experience rapid growth!
Trello: A Project Manager
One of the biggest things that can help whenever your online business starts to grow out of the tools you have for it, is to simply write down and delegate your new tasks out to your team. Proper organization and having all of your projects in front of you can be very helpful and can allow you to sort your projects by importance or complexity. There are plenty of online spreadsheets and forms that allow you to do this, but the best one is going to be Trello. This website allows you to use easily edited and accessible flashcards to manage projects and get a big-picture overview of what your tasks are, what tasks your team has, and also how the various projects are going.
Managing your projects can help you get a handle on the growth your business is experiencing, and it can also make sure that your business grows effectively.
Mailchimp: An Email Marketing Tool
You have achieved a lot of fast growth in a small period of time, but what about keeping that growth and making sure that your new customers actually stick around? One of the best ways for any business to keep customers engaged and informed about what is happening is to get them on an email list and send them regular emails.
To do this, you need to get the emails of your customers onto a good email marketing tool, and one of the best ones to use is Mailchimp. Mailchimp is a free service that can be easily scaled as your business grows, and you can both automatically send out tailored emails to your customers, and also send out timed emails for special offers and other events.
Zluri: An Asset Management Software
Whenever your business grows, that means that your assets are going to increase, and every business should know the importance of keeping their assets managed. However, while keeping track of your assets manually can be easy to do during the early stages of your business, it can be much harder to do once you collect more of them. In order to avoid a lot of the costly pitfalls that will befall people who mismanage their assets, you need to use an asset management software like Zluri. Zluri is a SaaS management software that reduces all the repetitive tasks and app redundancies that come with manually managing your assets.
Additionally, with the software you get a full command center that allows you to control your SaaS application, and you can pick and choose from over 225k+ applications, so you know your app is on there! If you need your assets managed, then Zluri is the place to go in order to find your ideal ITAM software!
Zendesk: A Customer Support Platform
Finally, with all the new customers you’ve got in your business, you can bet that all of them are going to run into problems at some point. Rather than having to watch your customer email and phone line blow up with countless issues that could be very easily solved, you need to get a good customer support platform in order to manage all of these problems. With the platform, you will be able to manage and organize your customer support needs and then ensure that anything you need to focus on is handled by your team. Then all the other minor issues can be solved automatically via your websites or automatic emails.
Zendesk is easily one of the best options to give you full start-to-finish customer support management tools, while also screening the problems to ones that your team is actually needed to solve. Zendesk comes with a self-help portal that directs customers to find answers to their problems themselves, as well as a system where customer support requests are organized, ticketed, and then can be responded to in a timely manner.
You don’t want your business to get overwhelmed by countless support requests that slow all of your growth down, so make sure that you have a platform up and running in order to quickly handle all of the problems that your customers are bound to have.
Don’t Be Afraid To Streamline Online Business With New Tools As It Grows
Many business owners get very worried about how their business will be able to handle all of the new growth, without focusing on the tools to manage that growth. So don’t be afraid to scale your business as the growth happens, and embrace the proper tools to keep your business growing and going!
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