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Frequently Asked Questions

MotoCMS 3
What is MotoCMS 3?

Moto CMS 3 is an advanced content management system that allows you to create attractive, functional and SEO-friendly websites easily, without having any special knowledge or programming skills.

Which hosting can you recommend?

Any hosting which corresponds to Moto CMS requirements will be ok. Our hosting requirements are:

  • PHP 5.3 or 5.4
  • with Zend Guard Loader
  • with MySQL database support

In particular, we recommend bluehost.com as a highly reliable hosting provider who's servers are fully corresponding to all of our requirements. Also, as a Moto CMS customer you will have a discount with them! Please use the following link in order to get this discount.

Can I edit my template on various devices?

You can edit your template using any stationary computer, tablet or mobile device.

Is your product fully responsive?

Yes, it can be seen correctly on all devices & screen resolutions (including PC, tablets and mobile devices).

What does MotoCMS 3 template’s package include?

MotoCMS 3 template’s package includes license, ready-made template’s design, Control Panel for editing template’s content and also per-life support.

Can I try MotoCMS 3 template before buying?

You can try a 30-day fully functional demo of any of MotoCMS 3 template. Please be informed that we will provide all demo changes for you after the template’s purchase, so you won’t need to start the editing process from scratch. 

You should submit a ticket to our support team in order to get your demo changes. 

Your demo site changes will be stored during 2 months after the end of your demo period.

What is the “antifraud check”?

Customer purchase can be suspended for manual antifraud check for 10-20 minutes as well as it can be suspended for longer term (around 20 hours) for more serious investigation. Antifraud check occurs because of growing number of fraud transactions from persons who are not actual cardholders of the credit cards used during purchase.

Can I use your template for more than one website?

Unfortunately, you can’t. Due to our License Agreement, one template's license is required per each domain (website).

Where can I read about your license specifics?

You can find all necessary information here:




Do I need to purchase the license and the template separately?

Moto 3 Control Panel is integrated within all Moto 3 templates by default, so you don’t need to purchase it separately.

Can I transfer my license to another person?

Yes, you can. Please submit a ticket to our support team to proceed. 

Is it necessary to renew my MotoCMS 3 license every year? Will there be any monthly or annual fees?

No additional monthly or annual payments are required. The duration of the license is not restricted anyhow.

Are there any software updates for MotoCMS 3 and how much does it cost?

Our developers are continuously working on improving MotoCMS 3 and adding new features to it, so the new updates are released regularly. All our updates are free of charge and will cost you nothing.

If product didn’t meet my expectations, will you provide refund?

Since MotoCMS.com is offering non-tangible irrevocable products we do not issue refunds once the order is performed and the product is delivered, which you are responsible for understanding upon purchasing. Please make sure that you have carefully read all relevant documentation and tried out the demo.

Which file formats are supported in MotoCMS 3 templates?

MotoCMS 3 supports following file formats: .jpeg, .jpg, .png, .gif, .ico, .mp3, .mp4, .swf, .avi, .zip., .pdf

How can I get support if I have any question or problem?

We recommend you first of all to try to find the answer in our Knowledge Base. In case you cannot find the solution there, please submit a ticket. Our support members will be happy to assist you!

Can I use MotoCMS 3 template on local server?

Yes, you can definitely use it on the local server, which support minimum template’s requirements:

  • PHP version 5.3./5.4
  • with Zend Guard Loader
  • with MySQL database support
MotoCMS HTML
What is MotoCMS HTML?

MotoCMS HTML is an advanced content management system that allows you to create attractive, functional and SEO-friendly websites easily, without having any special knowledge or programming skills.

Which hosting can you recommend?

Any hosting which corresponds to Moto CMS requirements will be ok. Our hosting requirements are:

PHP 5.2 or 5.3 or 5.4

Zend Optimizer version 3.3 (for PHP 5.2), or

Zend Guard Loader  (for PHP 5.3 or PHP 5.4)

In particular, we recommend bluehost.com as a highly reliable hosting provider who's servers are fully corresponding to all of our requirements. Also, as a Moto CMS customer you will have a discount with them! Please use the following link in order to get this discount.

Will I be able to edit my site on both PC and Mac?

Yes. HTML MotoCMS control panel works on any system, that can run Adobe Flash Player. Both PC and Mac are supported.

What does MotoCMS HTML template package include?

The template package includes: Moto CMS license, the template itself, guidelines, lifetime support.

Can I try MotoCMS HTML template before buying?

You can try a 30-day fully functional demo of any of MotoCMS HTML template. It is running on our server. Please be informed that we will provide all demo changes for you after the template’s purchase, so you won’t need to start the editing process from scratch. 

You should submit a ticket to our support team in order to get your demo changes. 

Your demo site changes will be stored during 2 months after the end of your demo period.

What is the “antifraud check”?

Customer purchase can be suspended for manual antifraud check for 10-20 minutes as well as it can be suspended for longer term (around 20 hours) for more serious investigation. Antifraud check occurs because of growing number of fraud transactions from persons who are not actual cardholders of the credit cards used during purchase.

Can I use your template for more than one website?

Unfortunately, you can’t. Due to our License Agreement, one template's license is required per each domain (website).

Where can I read about your license specifics?

You can find all necessary information here:

Do I need to purchase the license and the template separately?

The license is included into the template's package. You don't need to purchase them separately.

Is it possible to create multiple Administrators with specific editing privileges?

Unfortunately, this option is not yet available. We hope it will appear in one of our future updates.

Is it necessary to renew my MotoCMS HTML license every year? Will there be any monthly or annual fees?

No additional monthly or annual payments are required. The duration of the license is not restricted anyhow.

Are there any software updates for MotoCMS HTML Templates and how much does it cost?

Our developers are continuously working on improving Moto CMS and adding new features to it, so the new updates are released regularly. All our updates are free of charge and will cost you nothing.

What media files are supported by MotoCMS HTML?

You may upload .JPG, .PNG, .PDF and .GIF files via MotoCMS HTML control panel.

If product didn’t meet my expectations, will you provide refund?

Since MotoCMS.com is offering non-tangible irrevocable products we do not issue refunds once the order is performed and the product is delivered, which you are responsible for understanding upon purchasing. Please make sure that you have carefully read all relevant documentation and tried out the demo.

How can I get support if I have any question or problem?

We recommend you first of all to try to find the answer in our Knowledge Base. In case you cannot find the solution there, please submit a ticket. Our support members will be happy to assist you!

Can I use MotoCMS HTML on the localhost?

Yes, you can. It should meet our hosting requirements:

PHP 5.2 or 5.3 or 5.4

Zend Optimizer version 3.3 (for PHP 5.2), or

Zend Guard Loader  (for PHP 5.3 or PHP 5.4)

MotoCMS FLASH
What is MotoCMS Flash?

MotoCMS Flash is an advanced content management system that allows you to create attractive, functional and SEO-friendly websites easily, without having any special knowledge or programming skills.

Which hosting can you recommend?

Any hosting which corresponds to Moto CMS requirements will be ok. Our hosting requirements are:

PHP 5.2 or 5.3 or 5.4

Zend Optimizer version 3.3 (for PHP 5.2), or

Zend Guard Loader  (for PHP 5.3 or PHP 5.4)

In particular, we recommend bluehost.com as a highly reliable hosting provider who's servers are fully corresponding to all of our requirements. Also, as a Moto CMS customer you will have a discount with them! Please use the following link in order to get this discount.

Will I be able to edit my site on both PC and Mac?

Yes. Flash MotoCMS control panel works on any system, that can run Adobe Flash Player. Both PC and Mac are supported.

What does MotoCMS Flash template package include?

The template package includes: Moto CMS license, the template itself, all the source files, guidelines, lifetime support.

Can I try MotoCMS Flash template before buying?

You can try a 30-day fully functional demo of any of MotoCMS Flash template. It is running on our server. Please be informed that we will provide all demo changes for you after the template’s purchase, so you won’t need to start the editing process from scratch. 

You should submit a ticket to our support team in order to get your demo changes. 

Your demo site changes will be stored during 2 months after the end of your demo period.

What is the “antifraud check”?

Customer purchase can be suspended for manual antifraud check for 10-20 minutes as well as it can be suspended for longer term (around 20 hours) for more serious investigation. Antifraud check occurs because of growing number of fraud transactions from persons who are not actual cardholders of the credit cards used during purchase.

Will my MotoCMS Flash site be visible on mobile devices?

MotoCMS Flash templates SUPPORT mobile devices! Now you do not need to worry to lose your mobile users when working with MotoCMS Flash templates. We have added a separate Mobile Editor that gives you a chance to build an alternative version of your site for mobile devices. This mobile site is based on HTML and can be seen on any mobile device, like iPhone, iPad etc.

Here you may get more information about Mobile Control Panel features - http://www.motocms.com/blog/project-news/motocms-version-1-8-mobile-editor/

You also need to remember that each and every template include a general design of the mobile site but you have all the tools to make it look the way you need. Look at some made examples that our customers came up with - http://www.motocms.com/blog/project-news/motocms-mobile-optimized-websites/

Can I use your template for more than one website?

Unfortunately, you can’t. Due to our License Agreement, one template's license is required per each domain (website).

Where can I read about your license specifics?

You can find all necessary information here:

Do I need to purchase the license and the template separately?

The license is included into the template's package. You don't need to purchase them separately.

Is it possible to create multiple Administrators with specific editing privileges?

Unfortunately, this option is not yet available. We hope it will appear in one of our future updates.

Is it necessary to renew my MotoCMS Flash license every year? Will there be any monthly or annual fees?

No additional monthly or annual payments are required. The duration of the license is not restricted anyhow.

Are there any software updates for MotoCMS Flash Templates and how much does it cost?

Our developers are continuously working on improving Moto CMS and adding new features to it, so the new updates are released regularly. All our updates are free of charge and will cost you nothing.

What media files are supported by MotoCMS Flash?

You may upload .JPG, .PNG, .PDF, .MP3, .MP4, .SWF and .FLV files via Flash Moto MS control panel.

If product didn’t meet my expectations, will you provide refund?

Since MotoCMS.com is offering non-tangible irrevocable products we do not issue refunds once the order is performed and the product is delivered, which you are responsible for understanding upon purchasing. Please make sure that you have carefully read all relevant documentation and tried out the demo.

How can I get support if I have any question or problem?

We recommend you first of all to try to find the answer in our Knowledge Base. In case you cannot find the solution there, please submit a ticket. Our support members will be happy to assist you!

Can I use MotoCMS Flash on the localhost?

Yes, you can. It should meet our hosting requirements:

PHP 5.2 or 5.3 or 5.4

Zend Optimizer version 3.3 (for PHP 5.2), or

Zend Guard Loader  (for PHP 5.3 or PHP 5.4)

Let us answer your questions about our system and help you to choose the template.

Launch our FREE Live Chat now!

In case you have technical questions, please submit a ticket for our support team

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